• Website: jassenthaplumber.com
• Phone Number: (254) 235-2457

Services Offered:

• Sewer Line Replacement
• Drain Cleaning
• Toilet Repair
• Tunneling & Trenching for pipe replacement
• Garbage Disposal Services
• Water Heater Repair
• Leak Repair

Key Features:

• Licensed and insured
• Offers both residential and commercial plumbing services
• Provides free consultations and quotes

Review Summary for Jassen Tha Plumber

Positive Feedback:

• Customers frequently commend the quick response times, especially for emergencies.
• Jassen and his team are described as professional, friendly, and fair in pricing.
• Many reviewers appreciate the quality of work and clear communication, with specific praise for Aaron’s expertise and helpfulness.
• The company is noted for being honest and providing straightforward solutions.

Negative Feedback:

• • Some customers mention the service being more expensive than anticipated.
  • A few reviews highlighted communication delays and incomplete follow-ups for larger jobs.

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• Website: metroplumbingtx.com
• Address: 306 S Andrews, Waco, TX 76706
• Phone Number: (254) 224-6057

Services Offered:

• Residential and Commercial Plumbing
• Sewer Line and Water Line Replacement
• Drain Cleaning
• Emergency Plumbing (24/7)
• Water Heater Services (Installation, Repair, Tankless)

Key Features:

• Over 16 years of experience
• Licensed Master Plumber
• Transparent communication and thorough workmanship

Service Areas:

Waco, Hewitt, Lorena, Woodway, Robinson, McGregor, Chilton, and Marlin, TX.

Review Summary for Metro Plumbing

Metro Plumbing in Waco, TX, receives highly positive feedback from customers for their prompt, professional, and thorough service. Customers frequently mention the quality of work, responsiveness to emergency calls, and fair pricing. Specific employees like Caleb and Clint are highlighted for their expertise and friendly demeanor. The company is praised for handling various plumbing issues, including sewer line blockages, water heater repairs, and routine plumbing maintenance. A few reviews note minor communication delays, but overall, Metro Plumbing is highly recommended for reliable and efficient service.

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Website: mikestaas.com
Phone: (254) 757-0191
Location: 4914 Fort Ave, Waco, TX 76710

Services Offered:

• Plumbing: 24/7 service, clogged drains, sewer line repair, water heater installation, and general repairs.
• HVAC: Installation, maintenance, and repair.

Key Features:

• Family-Owned: Over 40 years of experience in plumbing and HVAC services.
• Free Estimates: Available for installations and system replacements.
• 24/7 Availability: Emergency services provided round-the-clock.

Mike Staas Services, Inc. Review Summary

Positive Feedback:

• Prompt & Reliable Service: Customers appreciate the timely response, especially in emergencies, with technicians often arriving within an hour.
• Professional & Knowledgeable Technicians: Reviewers frequently mention technicians like Zach, David, and Walter for their expertise, professionalism, and willingness to explain issues in detail.
• Customer Loyalty: Many clients highlight their long-term satisfaction with the company’s honest pricing and quality workmanship.

Negative Feedback:

• Isolated Service Issues: A few reviews mention concerns about the 24/7 availability and travel charges, but these are less common.

Overall, Mike Staas Services is praised for its reliable and professional service, with a strong customer focus.

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Services Offered:

• General Plumbing Repairs: Fixing leaks, clogs, and other common plumbing issues.
• Water Heater Services: Installation, repair, and maintenance of both traditional and tankless water heaters.
• Drain Cleaning: Professional cleaning and unclogging of drains and sewer lines.
• Sewer Line Services: Inspection, repair, and replacement of sewer lines.
• Repiping Services: Full and partial repiping to update old or damaged plumbing systems.
• Emergency Plumbing Services: 24/7 emergency response for urgent plumbing problems.
• Bathroom and Kitchen Remodeling: Plumbing installations and upgrades as part of renovation projects.

Key Features:

• Experienced Technicians: Highly trained and licensed plumbers ensuring reliable and high-quality service.
• Customer-Focused Approach: Emphasis on clear communication, punctuality, and respectful service.
• Advanced Technology: Utilization of modern plumbing techniques and equipment for efficient problem-solving.
• Transparent Pricing: Honest and upfront pricing with no hidden fees.
• Quality Guarantee: Commitment to customer satisfaction with warranties on services and parts.

Service Areas: Ryberg Plumbing serves Waco, TX, and the surrounding areas, providing prompt and efficient plumbing solutions.

Ryberg Plumbing Review Summary

General Overview: Ryberg Plumbing in Waco, Texas, receives positive reviews for its professionalism, promptness, and high-quality service. Customers appreciate the knowledgeable and courteous staff, reliable emergency services, and fair pricing.

Positive Feedback Highlights:

1. Professionalism and Courtesy:
   • Multiple reviewers commend technicians for their professionalism, knowledge, and courteous behavior. Staff members like Kelby, Orlando, Daniel, Ryan, Hunter, and Ray are frequently mentioned for their excellent service.
2. Timely and Efficient Service:
   • Many reviews highlight the promptness of Ryberg Plumbing’s service, often mentioning technicians arriving on time or even earlier than expected. Emergency services are particularly praised for their quick response.
3. Quality Workmanship:
   • Customers appreciate the thorough and high-quality work performed by the technicians. Reviews mention successful installations and repairs, such as replacing main lines, cooktops, sinks, garbage disposals, faucets, and handling major sewer and water line issues.
4. Transparency and Communication:
   • Reviewers frequently note that technicians explain the work and pricing clearly, keeping customers informed throughout the process. This includes detailed explanations of issues and solutions, as well as setting realistic expectations.

Specific Services Praised:

1. Main Line Replacement:
   • Tara Maus praised the replacement of her main line, highlighting the professionalism and customer service of the technicians.
2. Repiping and Sewer Line Work:
   • Jordan Sherwood and Jim Hoover mentioned significant plumbing work, such as replacing old metal pipes and repairing broken sewer lines, with positive outcomes and fair pricing.
3. Emergency Services:
   • Jon Mark Buckner and other reviewers appreciated the prompt response and effective solutions provided during emergency plumbing situations.

Critical Feedback:

1. High Pricing:
   • Some reviewers, like Rowan Lorielle and Kaylee Smythe, mentioned concerns about high prices for services, suggesting a need for clearer communication regarding costs.
2. Communication Issues:
   • There are occasional mentions of miscommunications or issues with initial assessments, but these instances seem to be exceptions rather than the norm.

Conclusion: Ryberg Plumbing is highly recommended by many customers for its professional and efficient service, knowledgeable staff, and ability to handle both routine and emergency plumbing needs effectively. While pricing can be a concern for some, the overall feedback indicates a strong commitment to customer satisfaction and quality workmanship.

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Services Offered:

Residential Plumbing Services
Commercial Plumbing Services
Emergency Plumbing Services
Water Heater Services
Drain Cleaning
Sewer Line Services
Gas Line Services

Services Provided:

Emergency Plumbing Services: Available 24/7 to handle urgent plumbing issues, ensuring prompt and efficient solutions to minimize damage and inconvenience.
Water Heater Services: Installation, maintenance, and repair of water heaters to ensure consistent and efficient hot water supply.
Drain Cleaning: Effective solutions for clearing clogged drains and maintaining the smooth flow of your plumbing system.
Sewer Line Services: Comprehensive sewer line inspections, repairs, and replacements to address any issues in the sewer system.
Leak Detection: Advanced techniques to accurately detect and repair leaks in the plumbing system, preventing further damage.
Gas Line Services: Installation, maintenance, and repair of gas lines to ensure safety and functionality.
Plumbing Installations and Repairs: Full range of services for installing and repairing plumbing fixtures, pipes, and systems.

Overview: Reliant Plumbing offers a wide range of plumbing services for both residential and commercial clients, with a particular focus on emergency plumbing and leak detection. Their team of experienced plumbers is available 24/7 to handle urgent issues, ensuring that problems are addressed promptly and effectively to minimize damage and inconvenience.

In addition to emergency services, Reliant Plumbing provides comprehensive water heater services, including installation, maintenance, and repair, to ensure a consistent and efficient hot water supply. Their drain cleaning services effectively clear clogs and maintain the smooth flow of the plumbing system, while their sewer line services address any issues in the sewer system with thorough inspections, repairs, and replacements.

Reliant Plumbing also offers advanced leak detection services using the latest technology to accurately locate and repair leaks. Their gas line services ensure the safe and functional installation, maintenance, and repair of gas lines. Additionally, they provide a full range of plumbing installations and repairs, making them a one-stop shop for all plumbing needs.

 
Summary of Reviews for Reliant Plumbing
Positive Feedback:

Timely and Efficient Service:

Many customers praised Reliant Plumbing for their prompt response and efficient service. Technicians were often noted for arriving quickly and completing work within a short timeframe.

Professionalism and Courtesy:

Numerous reviews highlighted the professionalism and courteousness of Reliant Plumbing’s technicians. Customers appreciated the clear communication, respect for their homes, and detailed explanations of issues and solutions.

Quality of Work:

The quality of work performed by Reliant Plumbing was frequently commended. Customers noted that the repairs and installations were thorough and met their expectations.

Customer Service:

Positive experiences with customer service were often mentioned. Customers found the staff friendly, helpful, and responsive, making the scheduling and service process smooth.

Negative Feedback:

High Pricing:

Several reviews mentioned concerns about high pricing. Some customers felt the quotes were significantly higher than expected, especially for seemingly simple jobs.

Miscommunication:

A few reviews highlighted issues with miscommunication regarding quotes and services. Customers reported discrepancies between initial quotes and final charges, leading to frustration.

Unresolved Issues:

There were instances where customers reported that problems were not fully resolved after the initial visit, necessitating follow-up appointments.

Damage During Service:

Some customers experienced damage to their property during service, such as broken thermostats and unnecessary holes in walls. These incidents led to dissatisfaction with the overall service experience.

Specific Incidents:

Toilet Rebuild Kit: A customer was quoted $760 for a toilet rebuild kit, which they found excessively high considering the cost of parts and labor.
Kitchen Faucet Replacement: One customer was charged $80 for a quote of $1,300 to replace a kitchen faucet, but another plumber completed the job for $250.
Sewer Line Inspection: A customer was initially quoted $150 for a sewer line inspection but was later informed the job would cost more once the technician was onsite.
Garbage Disposal Fix: A customer appreciated the same-day service and friendly technician who addressed their garbage disposal issue and provided a quote for an additional water line.

These reviews reflect a mix of high praise for the professionalism and efficiency of the technicians and notable concerns regarding pricing and communication.

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